change description of human_intervention_needed.

This commit is contained in:
Haiping Chen 2023-10-25 22:05:12 -05:00
parent 155c5c4022
commit 2a52e30ba8
2 changed files with 3 additions and 3 deletions

View file

@ -9,13 +9,13 @@ public class HumanInterventionNeededHandler : RoutingHandlerBase, IRoutingHandle
{
public string Name => "human_intervention_needed";
public string Description => "Reach out to a real human or customer representative.";
public string Description => "Reach out to human being, customer service or customer representative.";
private readonly RoutingSettings _settings;
public List<NameDesc> Parameters => new List<NameDesc>
{
new NameDesc("reason", "why need customer service representative (human being)"),
new NameDesc("reason", "why need customer service"),
new NameDesc("response", "response content to user")
};

View file

@ -1 +1 @@
What is the next step based on the CONVERSATION? Response must be in appropriate JSON format.
What is the next step based on the CONVERSATION? Response must be in appropriate JSON format. Route to the latest agent as much as possible.