49 lines
1.5 KiB
C#
49 lines
1.5 KiB
C#
using BotSharp.Abstraction.Functions.Models;
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using BotSharp.Abstraction.Models;
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using BotSharp.Abstraction.Routing;
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using BotSharp.Abstraction.Routing.Settings;
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namespace BotSharp.Core.Routing.Handlers;
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public class HumanInterventionNeededHandler : RoutingHandlerBase, IRoutingHandler
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{
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public string Name => "human_intervention_needed";
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public string Description => "Reach out to a real human or customer representative.";
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private readonly RoutingSettings _settings;
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public List<NameDesc> Parameters => new List<NameDesc>
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{
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new NameDesc("reason", "why need customer service representative (human being)"),
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new NameDesc("response", "response content to user")
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};
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public HumanInterventionNeededHandler(IServiceProvider services, ILogger<HumanInterventionNeededHandler> logger, RoutingSettings settings)
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: base(services, logger, settings)
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{
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_settings = settings;
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}
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public async Task<RoleDialogModel> Handle(IRoutingService routing, FunctionCallFromLlm inst)
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{
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var result = new RoleDialogModel(AgentRole.Assistant, inst.Response)
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{
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CurrentAgentId = _settings.RouterId,
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FunctionName = inst.Function,
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Data = inst
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};
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var hooks = _services.GetServices<IConversationHook>()
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.OrderBy(x => x.Priority)
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.ToList();
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foreach (var hook in hooks)
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{
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await hook.OnHumanInterventionNeeded(result);
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}
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return result;
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}
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}
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