using BotSharp.Abstraction.Files; using BotSharp.Core.Infrastructures; using BotSharp.Plugin.Twilio.Models; using BotSharp.Plugin.Twilio.Services; using Microsoft.AspNetCore.Http; using Microsoft.AspNetCore.Mvc; using Twilio.Http; namespace BotSharp.Plugin.Twilio.Controllers; public class TwilioVoiceController : TwilioController { private readonly TwilioSetting _settings; private readonly IServiceProvider _services; private readonly IHttpContextAccessor _context; public TwilioVoiceController(TwilioSetting settings, IServiceProvider services, IHttpContextAccessor context) { _settings = settings; _services = services; _context = context; } /// /// https://github.com/twilio-labs/twilio-aspnet?tab=readme-ov-file#validate-twilio-http-requests /// /// /// /// /// [ValidateRequest] [HttpPost("twilio/voice/welcome")] public TwiMLResult InitiateConversation(VoiceRequest request, [FromQuery] string states) { if (request?.CallSid == null) { throw new ArgumentNullException(nameof(VoiceRequest.CallSid)); } string conversationId = $"TwilioVoice_{request.CallSid}"; var twilio = _services.GetRequiredService(); var url = $"twilio/voice/{conversationId}/receive/0?states={states}"; var response = twilio.ReturnNoninterruptedInstructions(new List { "twilio/welcome.mp3" }, url, true); return TwiML(response); } [ValidateRequest] [HttpPost("twilio/voice/{conversationId}/receive/{seqNum}")] public async Task ReceiveCallerMessage([FromRoute] string conversationId, [FromRoute] int seqNum, [FromQuery] string states, [FromQuery] int attempts, VoiceRequest request) { var twilio = _services.GetRequiredService(); var messageQueue = _services.GetRequiredService(); var sessionManager = _services.GetRequiredService(); var messages = await sessionManager.RetrieveStagedCallerMessagesAsync(conversationId, seqNum); string text = (request.SpeechResult + "\r\n" + request.Digits).Trim(); if (!string.IsNullOrWhiteSpace(text)) { messages.Add(text); await sessionManager.StageCallerMessageAsync(conversationId, seqNum, text); } VoiceResponse response; if (messages.Any()) { var messageContent = string.Join("\r\n", messages); var callerMessage = new CallerMessage() { ConversationId = conversationId, SeqNumber = seqNum, Content = messageContent, From = request.From }; if (!string.IsNullOrEmpty(states)) { var kvp = states.Split(':'); if (kvp.Length == 2) { callerMessage.States.Add(kvp[0], kvp[1]); } } response = new VoiceResponse() .Redirect(new Uri($"{_settings.CallbackHost}/twilio/voice/{conversationId}/reply/{seqNum}?states={states}"), HttpMethod.Post); } else { if (attempts >= 3) { var speechPaths = new List(); if (seqNum == 0) { speechPaths.Add("twilio/welcome.mp3"); } else { var lastRepy = await sessionManager.GetAssistantReplyAsync(conversationId, seqNum - 1); speechPaths.Add($"twilio/voice/speeches/{conversationId}/{lastRepy.SpeechFileName}"); } response = twilio.ReturnInstructions(speechPaths, $"twilio/voice/{conversationId}/receive/{seqNum}?states={states}", true); } else { response = twilio.ReturnInstructions(null, $"twilio/voice/{conversationId}/receive/{seqNum}?states={states}&attempts={++attempts}", true); } } return TwiML(response); } [ValidateRequest] [HttpPost("twilio/voice/{conversationId}/reply/{seqNum}")] public async Task ReplyCallerMessage([FromRoute] string conversationId, [FromRoute] int seqNum, [FromQuery] string states, VoiceRequest request) { var nextSeqNum = seqNum + 1; var sessionManager = _services.GetRequiredService(); var twilio = _services.GetRequiredService(); var fileStorage = _services.GetRequiredService(); if (request.SpeechResult != null) { await sessionManager.StageCallerMessageAsync(conversationId, nextSeqNum, request.SpeechResult); } var reply = await sessionManager.GetAssistantReplyAsync(conversationId, seqNum); VoiceResponse response; if (reply == null) { var indication = await sessionManager.GetReplyIndicationAsync(conversationId, seqNum); if (indication != null) { var speechPaths = new List(); int segIndex = 0; foreach (var text in indication.Split('|')) { var seg = text.Trim(); if (seg.StartsWith('#')) { speechPaths.Add($"twilio/{seg.Substring(1)}.mp3"); } else { var completion = CompletionProvider.GetAudioCompletion(_services, "openai", "tts-1"); var data = await completion.GenerateAudioFromTextAsync(seg); var fileName = $"indication_{seqNum}_{segIndex}.mp3"; fileStorage.SaveSpeechFile(conversationId, fileName, data); speechPaths.Add($"twilio/voice/speeches/{conversationId}/{fileName}"); segIndex++; } } response = twilio.ReturnInstructions(speechPaths, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true); await sessionManager.RemoveReplyIndicationAsync(conversationId, seqNum); } else { response = twilio.ReturnInstructions(new List { $"twilio/hold-on-{Random.Shared.Next(1, 5)}.mp3", $"twilio/typing-{Random.Shared.Next(2, 4)}.mp3" }, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true); } } else { if (reply.ConversationEnd) { response = twilio.HangUp($"twilio/voice/speeches/{conversationId}/{reply.SpeechFileName}"); } else { response = twilio.ReturnInstructions(new List { $"twilio/voice/speeches/{conversationId}/{reply.SpeechFileName}" }, $"twilio/voice/{conversationId}/receive/{nextSeqNum}?states={states}", true); } } return TwiML(response); } [ValidateRequest] [HttpGet("twilio/voice/speeches/{conversationId}/{fileName}")] public async Task GetSpeechFile([FromRoute] string conversationId, [FromRoute] string fileName) { var fileStorage = _services.GetRequiredService(); var data = fileStorage.GetSpeechFile(conversationId, fileName); var result = new FileContentResult(data.ToArray(), "audio/mpeg") { FileDownloadName = fileName }; return result; } }