Merge branch 'SciSharp:master' into master

This commit is contained in:
Haiping 2024-09-07 09:57:36 -05:00 committed by GitHub
commit a36a4a763d
No known key found for this signature in database
GPG key ID: B5690EEEBB952194
29 changed files with 86 additions and 424 deletions

View file

@ -17,6 +17,18 @@ public class UserRole
/// </summary>
public const string Client = "client";
/// <summary>
/// Back office operations
/// </summary>
public const string Operation = "operation";
public const string Technician = "technician";
/// <summary>
/// Software Developers, Data Engineer, Business Analyst
/// </summary>
public const string Engineer = "engineer";
/// <summary>
/// AI Assistant
/// </summary>

View file

@ -9,7 +9,11 @@ public static class VectorStorageExtension
{
if (data?.Data == null) return string.Empty;
return $"Question: {data.Data[KnowledgePayloadName.Text]}\r\nAnswer: {data.Data[KnowledgePayloadName.Answer]}";
if (data.Data.TryGetValue(KnowledgePayloadName.Text, out var question)) { }
if (data.Data.TryGetValue(KnowledgePayloadName.Answer, out var answer)) { }
return $"Question: {question}\r\nAnswer: {answer}";
}
public static string ToPayloadPair(this VectorSearchResult data, IList<string> payloads)

View file

@ -41,7 +41,7 @@ public partial class AgentService : IAgentService
public string GetAgentDataDir(string agentId)
{
var dbSettings = _services.GetRequiredService<BotSharpDatabaseSettings>();
var dir = Path.Combine(dbSettings.FileRepository, _agentSettings.DataDir, agentId);
var dir = Path.Combine(AppDomain.CurrentDomain.BaseDirectory, dbSettings.FileRepository, _agentSettings.DataDir, agentId);
if (!Directory.Exists(dir))
{
Directory.CreateDirectory(dir);

View file

@ -6,7 +6,6 @@ using BotSharp.Abstraction.Routing.Planning;
using BotSharp.Abstraction.Settings;
using BotSharp.Abstraction.Templating;
using BotSharp.Core.Instructs;
using BotSharp.Core.Knowledges.Services;
using BotSharp.Core.Messaging;
using BotSharp.Core.Routing.Planning;
using BotSharp.Core.Templating;

View file

@ -64,7 +64,7 @@ public class RouteToAgentRoutingHandler : RoutingHandlerBase, IRoutingHandler
if (message.FunctionName != null)
{
var msg = RoleDialogModel.From(message, role: AgentRole.Function);
var ret = await routing.InvokeFunction(message.FunctionName, msg);
await routing.InvokeFunction(message.FunctionName, msg);
}
var agentId = routing.Context.GetCurrentAgentId();
@ -83,9 +83,7 @@ public class RouteToAgentRoutingHandler : RoutingHandlerBase, IRoutingHandler
{
var content = $"This agent ({agent.Name}) is disabled, please install the corresponding plugin ({agent.Plugin.Name}) to activate this agent.";
message = RoleDialogModel.From(message,
role: AgentRole.Assistant,
content: content);
message = RoleDialogModel.From(message, role: AgentRole.Assistant, content: content);
_dialogs.Add(message);
}
else

View file

@ -1,82 +0,0 @@
using BotSharp.Abstraction.MLTasks;
using BotSharp.Abstraction.Templating;
namespace BotSharp.Core.Routing.Planning;
public partial class TwoStagePlanner
{
private async Task<FirstStagePlan[]> GetFirstStagePlanAsync(Agent router, string messageId, List<RoleDialogModel> dialogs)
{
var firstStagePlanPrompt = await GetFirstStagePlanPrompt(router);
var plan = new FirstStagePlan[0];
var llmProviderService = _services.GetRequiredService<ILlmProviderService>();
var provider = router.LlmConfig.Provider ?? "openai";
var model = llmProviderService.GetProviderModel(provider, router.LlmConfig.Model ?? "gpt-4o");
// chat completion
var completion = CompletionProvider.GetChatCompletion(_services,
provider: provider,
model: model.Name);
string text = string.Empty;
try
{
var response = await completion.GetChatCompletions(new Agent
{
Id = router.Id,
Name = nameof(TwoStagePlanner),
Instruction = firstStagePlanPrompt
}, dialogs);
text = response.Content;
plan = response.Content.JsonArrayContent<FirstStagePlan>();
}
catch (Exception ex)
{
_logger.LogError($"{ex.Message}: {text}");
}
return plan;
}
private async Task<string> GetFirstStagePlanPrompt(Agent router)
{
var template = router.Templates.First(x => x.Name == "two_stage.1st.plan").Content;
var responseFormat = JsonSerializer.Serialize(new FirstStagePlan
{
Parameters = new JsonDocument[]{ JsonDocument.Parse("{}") },
Results = new string[] { "" }
});
var relevantKnowledges = new List<string>();
var hooks = _services.GetServices<IKnowledgeHook>();
foreach (var hook in hooks)
{
var k = await hook.GetRelevantKnowledges();
relevantKnowledges.AddRange(k);
}
var render = _services.GetRequiredService<ITemplateRender>();
return render.Render(template, new Dictionary<string, object>
{
{ "response_format", responseFormat },
{ "relevant_knowledges", relevantKnowledges.ToArray() }
});
}
private string GetFirstStageNextPrompt(Agent router)
{
var template = router.Templates.First(x => x.Name == "first_stage.next").Content;
var responseFormat = JsonSerializer.Serialize(new FirstStagePlan
{
});
var render = _services.GetRequiredService<ITemplateRender>();
return render.Render(template, new Dictionary<string, object>
{
{ "response_format", responseFormat },
});
}
}

View file

@ -1,14 +0,0 @@
namespace BotSharp.Core.Routing.Planning;
public partial class TwoStagePlanner
{
public string GetContext()
{
var content = "";
foreach (var c in _executionContext)
{
content += $"* {c}\r\n";
}
return content;
}
}

View file

@ -1,83 +0,0 @@
using BotSharp.Abstraction.Agents.Models;
using BotSharp.Abstraction.MLTasks;
using BotSharp.Abstraction.Templating;
namespace BotSharp.Core.Routing.Planning;
public partial class TwoStagePlanner
{
private async Task<SecondStagePlan[]> GetSecondStagePlanAsync(Agent router, string messageId, FirstStagePlan plan1st, List<RoleDialogModel> dialogs)
{
var secondStagePrompt = GetSecondStagePlanPrompt(router, plan1st);
var firstStageSystemPrompt = await GetFirstStagePlanPrompt(router);
var plan = new SecondStagePlan[0];
var llmProviderService = _services.GetRequiredService<ILlmProviderService>();
var model = llmProviderService.GetProviderModel("azure-openai", "gpt-4");
// chat completion
var completion = CompletionProvider.GetChatCompletion(_services,
provider: "azure-openai",
model: model.Name);
string text = string.Empty;
var conversations = dialogs.Where(x => x.Role != AgentRole.Function).ToList();
conversations.Add(new RoleDialogModel(AgentRole.User, secondStagePrompt)
{
CurrentAgentId = router.Id,
MessageId = messageId,
});
try
{
var response = await completion.GetChatCompletions(new Agent
{
Id = router.Id,
Name = nameof(TwoStagePlanner),
Instruction = firstStageSystemPrompt
}, conversations);
text = response.Content;
plan = response.Content.JsonArrayContent<SecondStagePlan>();
}
catch (Exception ex)
{
_logger.LogError($"{ex.Message}: {text}");
}
return plan;
}
private string GetSecondStageTaskPrompt(Agent router, SecondStagePlan plan)
{
var template = router.Templates.First(x => x.Name == "planner_prompt.two_stage.2nd.task").Content;
var render = _services.GetRequiredService<ITemplateRender>();
return render.Render(template, new Dictionary<string, object>
{
{ "task_description", plan.Description },
{ "related_tables", plan.Tables },
{ "input_arguments", JsonSerializer.Serialize(plan.Parameters) },
{ "output_results", JsonSerializer.Serialize(plan.Results) },
});
}
private string GetSecondStagePlanPrompt(Agent router, FirstStagePlan plan)
{
var template = router.Templates.First(x => x.Name == "planner_prompt.two_stage.2nd.plan").Content;
var responseFormat = JsonSerializer.Serialize(new SecondStagePlan
{
Tool = "tool name if task solution provided",
Parameters = new JsonDocument[] { JsonDocument.Parse("{}") },
Results = new string[] { "" }
});
var context = GetContext();
var render = _services.GetRequiredService<ITemplateRender>();
return render.Render(template, new Dictionary<string, object>
{
{ "task_description", plan.Task },
{ "response_format", responseFormat }
});
}
}

View file

@ -1,136 +0,0 @@
using BotSharp.Abstraction.Routing.Planning;
namespace BotSharp.Core.Routing.Planning;
public partial class TwoStagePlanner : IRoutingPlaner
{
private readonly IServiceProvider _services;
private readonly ILogger _logger;
public int MaxLoopCount => 100;
private bool _isTaskCompleted;
private string _md5;
private Queue<FirstStagePlan> _plan1st = new Queue<FirstStagePlan>();
private Queue<SecondStagePlan> _plan2nd = new Queue<SecondStagePlan>();
private List<string> _executionContext = new List<string>();
public TwoStagePlanner(IServiceProvider services, ILogger<TwoStagePlanner> logger)
{
_services = services;
_logger = logger;
}
public async Task<FunctionCallFromLlm> GetNextInstruction(Agent router, string messageId, List<RoleDialogModel> dialogs)
{
if (_plan1st.IsNullOrEmpty() && _plan2nd.IsNullOrEmpty())
{
FirstStagePlan[] items = await GetFirstStagePlanAsync(router, messageId, dialogs);
foreach (var item in items)
{
_plan1st.Enqueue(item);
};
}
// Get Second Stage Plan
if (_plan2nd.IsNullOrEmpty())
{
var plan1 = _plan1st.Dequeue();
if (plan1.ContainMultipleSteps)
{
SecondStagePlan[] items = await GetSecondStagePlanAsync(router, messageId, plan1, dialogs);
foreach (var item in items)
{
_plan2nd.Enqueue(item);
}
}
else
{
_plan2nd.Enqueue(new SecondStagePlan
{
Description = plan1.Task,
Tables = plan1.Tables,
Parameters = plan1.Parameters,
Results = plan1.Results,
});
}
}
var plan2 = _plan2nd.Dequeue();
var secondStagePrompt = GetSecondStageTaskPrompt(router, plan2);
var inst = new FunctionCallFromLlm
{
AgentName = "SQL Driver",
Response = secondStagePrompt,
Function = "route_to_agent"
};
inst.HandleDialogsByPlanner = true;
_isTaskCompleted = _plan1st.IsNullOrEmpty() && _plan2nd.IsNullOrEmpty();
return inst;
}
public List<RoleDialogModel> BeforeHandleContext(FunctionCallFromLlm inst, RoleDialogModel message, List<RoleDialogModel> dialogs)
{
var question = inst.Response;
if (_executionContext.Count > 0)
{
var content = GetContext();
question = $"CONTEXT:\r\n{content}\r\n" + inst.Response;
}
else
{
question = $"CONTEXT:\r\n{question}";
}
var taskAgentDialogs = new List<RoleDialogModel>
{
new RoleDialogModel(AgentRole.User, question)
{
MessageId = message.MessageId,
}
};
return taskAgentDialogs;
}
public bool AfterHandleContext(List<RoleDialogModel> dialogs, List<RoleDialogModel> taskAgentDialogs)
{
dialogs.AddRange(taskAgentDialogs.Skip(1));
// Keep execution context
_executionContext.Add(taskAgentDialogs.Last().Content);
return true;
}
public async Task<bool> AgentExecuting(Agent router, FunctionCallFromLlm inst, RoleDialogModel message, List<RoleDialogModel> dialogs)
{
dialogs.Add(new RoleDialogModel(AgentRole.User, inst.Response)
{
MessageId = message.MessageId,
CurrentAgentId = router.Id
});
return true;
}
public async Task<bool> AgentExecuted(Agent router, FunctionCallFromLlm inst, RoleDialogModel message, List<RoleDialogModel> dialogs)
{
var context = _services.GetRequiredService<IRoutingContext>();
if (message.StopCompletion || _isTaskCompleted)
{
context.Empty(reason: $"Agent queue is cleared by {nameof(TwoStagePlanner)}");
return false;
}
var routing = _services.GetRequiredService<IRoutingService>();
routing.ResetRecursiveCounter();
return true;
}
}

View file

@ -1,7 +1,4 @@
using BotSharp.Abstraction.Knowledges.Settings;
using BotSharp.Abstraction.MLTasks;
namespace BotSharp.Core.Knowledges.Helpers;
namespace BotSharp.Plugin.KnowledgeBase.Helpers;
public static class KnowledgeSettingHelper
{

View file

@ -1,7 +1,6 @@
using BotSharp.Abstraction.Knowledges.Models;
using System.Text.RegularExpressions;
namespace BotSharp.Core.Knowledges.Helpers;
namespace BotSharp.Plugin.KnowledgeBase.Helpers;
public static class TextChopper
{

View file

@ -1,8 +1,8 @@
using BotSharp.Abstraction.Plugins.Models;
using BotSharp.Abstraction.Settings;
using BotSharp.Core.Knowledges.Services;
using BotSharp.Plugin.KnowledgeBase.Converters;
using BotSharp.Plugin.KnowledgeBase.Hooks;
using BotSharp.Plugin.KnowledgeBase.Services;
using Microsoft.Extensions.Configuration;
namespace BotSharp.Plugin.KnowledgeBase;

View file

@ -1,8 +1,4 @@
using BotSharp.Abstraction.Knowledges.Models;
using BotSharp.Abstraction.VectorStorage.Models;
using BotSharp.Core.Knowledges.Helpers;
namespace BotSharp.Core.Knowledges.Services;
namespace BotSharp.Plugin.KnowledgeBase.Services;
public partial class KnowledgeService
{

View file

@ -1,4 +1,4 @@
namespace BotSharp.Core.Knowledges.Services;
namespace BotSharp.Plugin.KnowledgeBase.Services;
public partial class KnowledgeService
{

View file

@ -1,8 +1,4 @@
using BotSharp.Abstraction.Graph.Models;
using BotSharp.Abstraction.Knowledges.Models;
using BotSharp.Abstraction.VectorStorage.Models;
namespace BotSharp.Core.Knowledges.Services;
namespace BotSharp.Plugin.KnowledgeBase.Services;
public partial class KnowledgeService
{

View file

@ -1,6 +1,4 @@
using BotSharp.Abstraction.VectorStorage.Models;
namespace BotSharp.Core.Knowledges.Services;
namespace BotSharp.Plugin.KnowledgeBase.Services;
public partial class KnowledgeService
{

View file

@ -1,10 +1,4 @@
using BotSharp.Abstraction.Graph;
using BotSharp.Abstraction.Knowledges.Settings;
using BotSharp.Abstraction.MLTasks;
using BotSharp.Abstraction.VectorStorage;
using BotSharp.Core.Knowledges.Helpers;
namespace BotSharp.Core.Knowledges.Services;
namespace BotSharp.Plugin.KnowledgeBase.Services;
public partial class KnowledgeService : IKnowledgeService
{

View file

@ -20,6 +20,7 @@ global using BotSharp.Abstraction.Knowledges.Settings;
global using BotSharp.Abstraction.Knowledges.Enums;
global using BotSharp.Abstraction.VectorStorage;
global using BotSharp.Abstraction.VectorStorage.Models;
global using BotSharp.Abstraction.Graph.Models;
global using BotSharp.Abstraction.Knowledges.Models;
global using BotSharp.Abstraction.MLTasks;
global using BotSharp.Abstraction.Functions;

View file

@ -1,6 +1,7 @@
using BotSharp.Abstraction.MLTasks;
using BotSharp.Abstraction.Routing.Planning;
using BotSharp.Core.Routing.Planning;
using Microsoft.EntityFrameworkCore;
namespace BotSharp.Plugin.Planner.TwoStaging;
@ -8,7 +9,7 @@ public partial class TwoStageTaskPlanner : IRoutingPlaner
{
private readonly IServiceProvider _services;
private readonly ILogger _logger;
public int MaxLoopCount => 100;
public int MaxLoopCount => 10;
private bool _isTaskCompleted;
private Queue<FirstStagePlan> _plan1st = new Queue<FirstStagePlan>();
@ -16,7 +17,7 @@ public partial class TwoStageTaskPlanner : IRoutingPlaner
private List<string> _executionContext = new List<string>();
public TwoStageTaskPlanner(IServiceProvider services, ILogger<TwoStagePlanner> logger)
public TwoStageTaskPlanner(IServiceProvider services, ILogger<TwoStageTaskPlanner> logger)
{
_services = services;
_logger = logger;
@ -27,15 +28,14 @@ public partial class TwoStageTaskPlanner : IRoutingPlaner
// push agent to routing context
var routing = _services.GetRequiredService<IRoutingService>();
routing.Context.Push(BuiltInAgentId.Planner, "Make plan in TwoStage planner");
return new FunctionCallFromLlm
{
AgentName = "Planner",
UserGoal = "",
Response = "",
AgentName = router.Name,
Response = dialogs.Last().Content,
Function = "route_to_agent"
};
/*FirstStagePlan[] items = await GetFirstStagePlanAsync(router, messageId, dialogs);
foreach (var item in items)
@ -130,7 +130,13 @@ public partial class TwoStageTaskPlanner : IRoutingPlaner
if (message.StopCompletion || _isTaskCompleted)
{
context.Empty(reason: $"Agent queue is cleared by {nameof(TwoStagePlanner)}");
context.Empty(reason: $"Agent queue is cleared by {nameof(TwoStageTaskPlanner)}");
return false;
}
if (dialogs.Last().Role == AgentRole.Assistant)
{
context.Empty();
return false;
}
@ -149,47 +155,6 @@ public partial class TwoStageTaskPlanner : IRoutingPlaner
return content;
}
private async Task<FirstStagePlan[]> GetFirstStagePlanAsync(Agent router, string messageId, List<RoleDialogModel> dialogs)
{
/*var fn = _services.GetRequiredService<IRoutingService>();
await fn.InvokeFunction("plan_primary_stage", message);
var items = message.Content.JsonArrayContent<SecondStagePlan>();*/
var firstStagePlanPrompt = await GetFirstStagePlanPrompt(router);
var plan = new FirstStagePlan[0];
var llmProviderService = _services.GetRequiredService<ILlmProviderService>();
var provider = router.LlmConfig.Provider ?? "openai";
var model = llmProviderService.GetProviderModel(provider, router.LlmConfig.Model ?? "gpt-4o");
// chat completion
var completion = CompletionProvider.GetChatCompletion(_services,
provider: provider,
model: model.Name);
string text = string.Empty;
try
{
var response = await completion.GetChatCompletions(new Agent
{
Id = router.Id,
Name = nameof(TwoStagePlanner),
Instruction = firstStagePlanPrompt
}, dialogs);
text = response.Content;
plan = response.Content.JsonArrayContent<FirstStagePlan>();
}
catch (Exception ex)
{
_logger.LogError($"{ex.Message}: {text}");
}
return plan;
}
private async Task<string> GetFirstStagePlanPrompt(Agent router)
{
var template = router.Templates.First(x => x.Name == "two_stage.1st.plan").Content;
@ -257,7 +222,7 @@ public partial class TwoStageTaskPlanner : IRoutingPlaner
var response = await completion.GetChatCompletions(new Agent
{
Id = router.Id,
Name = nameof(TwoStagePlanner),
Name = nameof(TwoStageTaskPlanner),
Instruction = firstStageSystemPrompt
}, conversations);

View file

@ -8,7 +8,7 @@
"iconUrl": "https://e7.pngegg.com/pngimages/775/350/png-clipart-action-plan-computer-icons-plan-miscellaneous-text-thumbnail.png",
"disabled": false,
"isPublic": true,
"profiles": [ "tool" ],
"profiles": [ "planning" ],
"utilities": [ "two-stage-planner" ],
"llmConfig": {
"provider": "openai",

View file

@ -8,4 +8,5 @@ Global Knowledge:
{% for k in global_knowledges %}
{{ k }}
{% endfor %}
=====
{%- endif %}

View file

@ -36,22 +36,14 @@ public class GetTableDefinitionFn : IFunctionCallback
{
try
{
var sql = $"select * from information_schema.tables where table_name = @tableName";
var escapedTableName = MySqlHelper.EscapeString(table);
var sql = $"SHOW CREATE TABLE `{escapedTableName}`";
var result = connection.QueryFirstOrDefault(sql, new
{
tableName = escapedTableName
});
if (result == null) continue;
sql = $"SHOW CREATE TABLE `{escapedTableName}`";
using var command = new MySqlCommand(sql, connection);
using var reader = command.ExecuteReader();
if (reader.Read())
{
result = reader.GetString(1);
var result = reader.GetString(1);
tableDdls.Add(result);
}

View file

@ -91,13 +91,13 @@ public class DbKnowledgeService
private string GetTableStructure(string table)
{
var settings = _services.GetRequiredService<SqlDriverSetting>();
using var connection = new MySqlConnection(settings.MySqlConnectionString);
connection.Open();
var ddl = string.Empty;
var escapedTableName = MySqlHelper.EscapeString(table);
var sql = $"SHOW CREATE TABLE `{escapedTableName}`";
using var connection = new MySqlConnection(settings.MySqlConnectionString);
connection.Open();
using var command = new MySqlCommand(sql, connection);
using var reader = command.ExecuteReader();
if (reader.Read())

View file

@ -7,7 +7,7 @@
"updatedDateTime": "2023-11-15T13:49:00Z",
"disabled": false,
"isPublic": true,
"profiles": [ "tool", "sql" ],
"profiles": [ "database" ],
"llmConfig": {
"model": "gpt-4-0125",
"model3": "gpt-35-turbo-1106",

View file

@ -40,7 +40,7 @@ public class TwilioVoiceController : TwilioController
string conversationId = $"TwilioVoice_{request.CallSid}";
var twilio = _services.GetRequiredService<TwilioService>();
var url = $"twilio/voice/{conversationId}/receive/0?states={states}";
var response = twilio.ReturnNoninterruptedInstructions(new List<string> { "twilio/welcome.mp3" }, url, true);
var response = twilio.ReturnNoninterruptedInstructions(new List<string> { "twilio/welcome.mp3" }, url, true, timeout: 2);
return TwiML(response);
}
@ -82,13 +82,16 @@ public class TwilioVoiceController : TwilioController
}
}
await messageQueue.EnqueueAsync(callerMessage);
response = new VoiceResponse().Redirect(new Uri($"{_settings.CallbackHost}/twilio/voice/{conversationId}/reply/{seqNum}?states={states}"), HttpMethod.Post);
}
else
{
if (attempts >= 3)
if (attempts >= 2)
{
var speechPaths = new List<string>();
if (seqNum == 0)
{
speechPaths.Add("twilio/welcome.mp3");
@ -96,6 +99,7 @@ public class TwilioVoiceController : TwilioController
else
{
var lastRepy = await sessionManager.GetAssistantReplyAsync(conversationId, seqNum - 1);
speechPaths.Add($"twilio/say-it-again-{Random.Shared.Next(1, 5)}.mp3");
speechPaths.Add($"twilio/voice/speeches/{conversationId}/{lastRepy.SpeechFileName}");
}
response = twilio.ReturnInstructions(speechPaths, $"twilio/voice/{conversationId}/receive/{seqNum}?states={states}", true);
@ -103,14 +107,14 @@ public class TwilioVoiceController : TwilioController
else
{
response = twilio.ReturnInstructions(null, $"twilio/voice/{conversationId}/receive/{seqNum}?states={states}&attempts={++attempts}", true);
}
}
}
return TwiML(response);
}
[ValidateRequest]
[HttpPost("twilio/voice/{conversationId}/reply/{seqNum}")]
public async Task<TwiMLResult> ReplyCallerMessage([FromRoute] string conversationId, [FromRoute] int seqNum,
public async Task<TwiMLResult> ReplyCallerMessage([FromRoute] string conversationId, [FromRoute] int seqNum,
[FromQuery] string states, VoiceRequest request)
{
var nextSeqNum = seqNum + 1;
@ -148,6 +152,8 @@ public class TwilioVoiceController : TwilioController
var fileName = $"indication_{seqNum}_{segIndex}.mp3";
fileStorage.SaveSpeechFile(conversationId, fileName, data);
speechPaths.Add($"twilio/voice/speeches/{conversationId}/{fileName}");
// add typing
speechPaths.Add($"twilio/typing-{Random.Shared.Next(1, 4)}.mp3");
segIndex++;
}
}
@ -156,16 +162,20 @@ public class TwilioVoiceController : TwilioController
}
else
{
response = twilio.ReturnInstructions(new List<string>
response = twilio.ReturnInstructions(new List<string>
{
$"twilio/hold-on-{Random.Shared.Next(1, 5)}.mp3",
$"twilio/typing-{Random.Shared.Next(2, 4)}.mp3"
$"twilio/hold-on-{Random.Shared.Next(1, 6)}.mp3",
$"twilio/typing-{Random.Shared.Next(1, 4)}.mp3"
}, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true);
}
}
else
{
if (reply.ConversationEnd)
if (reply.HumanIntervationNeeded)
{
response = twilio.DialCsrAgent($"twilio/voice/speeches/{conversationId}/{reply.SpeechFileName}");
}
else if (reply.ConversationEnd)
{
response = twilio.HangUp($"twilio/voice/speeches/{conversationId}/{reply.SpeechFileName}");
}

View file

@ -3,6 +3,7 @@ namespace BotSharp.Plugin.Twilio.Models
public class AssistantMessage
{
public bool ConversationEnd { get; set; }
public bool HumanIntervationNeeded { get; set; }
public string Content { get; set; }
public string MessageId { get; set; }
public string SpeechFileName { get; set; }

View file

@ -86,6 +86,7 @@ namespace BotSharp.Plugin.Twilio.Services
reply = new AssistantMessage()
{
ConversationEnd = msg.Instruction?.ConversationEnd ?? false,
HumanIntervationNeeded = string.Equals("human_intervention_needed", msg.FunctionName),
Content = msg.Content,
MessageId = msg.MessageId
};

View file

@ -80,7 +80,8 @@ public class TwilioService
SpeechModel = Gather.SpeechModelEnum.PhoneCall,
SpeechTimeout = "auto", // timeout > 0 ? timeout.ToString() : "3",
Timeout = timeout > 0 ? timeout : 3,
ActionOnEmptyResult = actionOnEmptyResult
ActionOnEmptyResult = actionOnEmptyResult,
Hints = "Yes, No, Correct"
};
if (!speechPaths.IsNullOrEmpty())
@ -113,7 +114,7 @@ public class TwilioService
},
Action = new Uri($"{_settings.CallbackHost}/{callbackPath}"),
SpeechModel = Gather.SpeechModelEnum.PhoneCall,
SpeechTimeout = "auto", // timeout > 0 ? timeout.ToString() : "3",
SpeechTimeout = timeout > 0 ? timeout.ToString() : "3",
Timeout = timeout > 0 ? timeout : 3,
ActionOnEmptyResult = actionOnEmptyResult
};
@ -132,6 +133,17 @@ public class TwilioService
return response;
}
public VoiceResponse DialCsrAgent(string speechPath)
{
var response = new VoiceResponse();
if (!string.IsNullOrEmpty(speechPath))
{
response.Play(new Uri($"{_settings.CallbackHost}/{speechPath}"));
}
response.Dial(_settings.CsrAgentNumber);
return response;
}
public VoiceResponse HoldOn(int interval, string message = null)
{
var twilioSetting = _services.GetRequiredService<TwilioSetting>();

View file

@ -10,4 +10,5 @@ public class TwilioSetting
public string ApiSecret { get; set; }
public string CallbackHost { get; set; }
public string AgentId { get; set; }
public string CsrAgentNumber { get; set; }
}