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Twilio optimize

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This commit is contained in:
Haiping Chen 2024-11-13 15:09:39 -06:00
parent deb01d45bb
commit 8baff7156e
2 changed files with 6 additions and 11 deletions
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15
src/Plugins/BotSharp.Plugin.Twilio/Controllers/TwilioVoiceController.cs
View file

@ -43,14 +43,10 @@ public class TwilioVoiceController : TwilioController
}
VoiceResponse response = null;
request.ConversationId = $"TwilioVoice_{request.CallSid}";
var instruction = new ConversationalVoiceResponse
{
SpeechPaths = ["twilio/welcome.mp3"],
CallbackPath = $"twilio/voice/{request.ConversationId}/receive/0",
ActionOnEmptyResult = true,
Timeout = 2
ActionOnEmptyResult = true
};
await HookEmitter.Emit<ITwilioSessionHook>(_services, async hook =>
{
@ -60,7 +56,8 @@ public class TwilioVoiceController : TwilioController
OnlyOnce = true
});
instruction.CallbackPath = $"{instruction.CallbackPath}?{GenerateStatesParameter(request.States)}";
request.ConversationId = $"TwilioVoice_{request.CallSid}";
instruction.CallbackPath = $"twilio/voice/{request.ConversationId}/receive/0?{GenerateStatesParameter(request.States)}";
var twilio = _services.GetRequiredService<TwilioService>();
if (string.IsNullOrWhiteSpace(request.Intent))
@ -109,7 +106,6 @@ public class TwilioVoiceController : TwilioController
var twilio = _services.GetRequiredService<TwilioService>();
var messageQueue = _services.GetRequiredService<TwilioMessageQueue>();
var sessionManager = _services.GetRequiredService<ITwilioSessionManager>();
var messages = await sessionManager.RetrieveStagedCallerMessagesAsync(request.ConversationId, request.SeqNum);
string text = (request.SpeechResult + "\r\n" + request.Digits).Trim();
@ -148,7 +144,7 @@ public class TwilioVoiceController : TwilioController
else
{
// keep waiting for user response
if (request.Attempts > 2)
if (request.Attempts > 3)
{
var instruction = new ConversationalVoiceResponse
{
@ -187,7 +183,7 @@ public class TwilioVoiceController : TwilioController
ActionOnEmptyResult = true
};
if (request.Attempts == 2)
if (request.Attempts == 3)
{
instruction.SpeechPaths.Add($"twilio/say-it-again-{Random.Shared.Next(1, 5)}.mp3");
}
@ -220,7 +216,6 @@ public class TwilioVoiceController : TwilioController
var sessionManager = _services.GetRequiredService<ITwilioSessionManager>();
var twilio = _services.GetRequiredService<TwilioService>();
var fileStorage = _services.GetRequiredService<IFileStorageService>();
if (request.SpeechResult != null)
{
await sessionManager.StageCallerMessageAsync(request.ConversationId, nextSeqNum, request.SpeechResult);

2
src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioService.cs
View file

@ -115,7 +115,7 @@ public class TwilioService
},
Action = new Uri($"{_settings.CallbackHost}/{conversationalVoiceResponse.CallbackPath}"),
SpeechModel = Gather.SpeechModelEnum.PhoneCall,
SpeechTimeout = conversationalVoiceResponse.Timeout > 0 ? conversationalVoiceResponse.Timeout.ToString() : "3",
SpeechTimeout = "auto", // conversationalVoiceResponse.Timeout > 0 ? conversationalVoiceResponse.Timeout.ToString() : "3",
Timeout = conversationalVoiceResponse.Timeout > 0 ? conversationalVoiceResponse.Timeout : 3,
ActionOnEmptyResult = conversationalVoiceResponse.ActionOnEmptyResult
};