diff --git a/src/Infrastructure/BotSharp.Abstraction/Agents/Settings/AgentSettings.cs b/src/Infrastructure/BotSharp.Abstraction/Agents/Settings/AgentSettings.cs
index 9cc514bb..cc4be062 100644
--- a/src/Infrastructure/BotSharp.Abstraction/Agents/Settings/AgentSettings.cs
+++ b/src/Infrastructure/BotSharp.Abstraction/Agents/Settings/AgentSettings.cs
@@ -4,4 +4,10 @@ public class AgentSettings
 {
     public string DataDir { get; set; } = string.Empty;
     public string TemplateFormat { get; set; } = "liquid";
+
+    /// <summary>
+    /// This is the default LLM config for agent
+    /// </summary>
+    public AgentLlmConfig LlmConfig { get; set; }
+        = new AgentLlmConfig();
 }
diff --git a/src/Infrastructure/BotSharp.Core/Routing/RoutingService.InvokeAgent.cs b/src/Infrastructure/BotSharp.Core/Routing/RoutingService.InvokeAgent.cs
index e218e9b7..f38050f0 100644
--- a/src/Infrastructure/BotSharp.Core/Routing/RoutingService.InvokeAgent.cs
+++ b/src/Infrastructure/BotSharp.Core/Routing/RoutingService.InvokeAgent.cs
@@ -19,11 +19,12 @@ public partial class RoutingService
         }
 
         var agentService = _services.GetRequiredService<IAgentService>();
+        var agentSetting = _services.GetRequiredService<AgentSettings>();
         var agent = await agentService.LoadAgent(agentId);
 
         var chatCompletion = CompletionProvider.GetChatCompletion(_services, 
-            provider: agent?.LlmConfig?.Provider,
-            model: agent.LlmConfig?.Model);
+            provider: agent?.LlmConfig?.Provider ?? agentSetting.LlmConfig.Provider,
+            model: agent.LlmConfig?.Model ?? agentSetting.LlmConfig.Model);
 
         var message = dialogs.Last();
         var response = chatCompletion.GetChatCompletions(agent, dialogs);
diff --git a/src/Plugins/BotSharp.Plugin.Twilio/BotSharp.Plugin.Twilio.csproj b/src/Plugins/BotSharp.Plugin.Twilio/BotSharp.Plugin.Twilio.csproj
index 99c35ca7..46896970 100644
--- a/src/Plugins/BotSharp.Plugin.Twilio/BotSharp.Plugin.Twilio.csproj
+++ b/src/Plugins/BotSharp.Plugin.Twilio/BotSharp.Plugin.Twilio.csproj
@@ -8,6 +8,7 @@
   </PropertyGroup>
 
   <ItemGroup>
+    <PackageReference Include="StrongGrid" Version="0.102.0" />
     <PackageReference Include="Twilio.AspNet.Common" Version="8.0.2" />
     <PackageReference Include="Twilio.AspNet.Core" Version="8.0.2" />
   </ItemGroup>
diff --git a/src/Plugins/BotSharp.Plugin.Twilio/Controllers/TwilioEmailController.cs b/src/Plugins/BotSharp.Plugin.Twilio/Controllers/TwilioEmailController.cs
new file mode 100644
index 00000000..819d0773
--- /dev/null
+++ b/src/Plugins/BotSharp.Plugin.Twilio/Controllers/TwilioEmailController.cs
@@ -0,0 +1,36 @@
+using Microsoft.AspNetCore.Authorization;
+using Microsoft.AspNetCore.Mvc;
+using StrongGrid;
+
+namespace BotSharp.Plugin.Twilio.Controllers;
+
+[AllowAnonymous]
+public class TwilioEmailController : ControllerBase
+{
+    private readonly TwilioSetting _settings;
+    private readonly IServiceProvider _services;
+
+    public TwilioEmailController(TwilioSetting settings, IServiceProvider services)
+    {
+        _settings = settings;
+        _services = services;
+    }
+
+    [HttpPost("/twilio/email")]
+    public async Task<IActionResult> IncomingEmail()
+    {
+        // https://docs.sendgrid.com/api-reference/settings-inbound-parse/create-a-parse-setting
+        var parser = new WebhookParser();
+        var inboundEmail = await parser.ParseInboundEmailWebhookAsync(Request.Body).ConfigureAwait(false);
+
+        // ... do something with the inbound email ...
+
+        return Ok();
+    }
+}
+
+public class SendGridWebhook
+{
+    public string From { get; set; }
+    public string To { get; set; }
+}
diff --git a/src/WebStarter/appsettings.json b/src/WebStarter/appsettings.json
index 1558291a..0e9bbd5e 100644
--- a/src/WebStarter/appsettings.json
+++ b/src/WebStarter/appsettings.json
@@ -49,7 +49,11 @@
   "Agent": {
     "DataDir": "agents",
     "TemplateFormat": "liquid",
-    "MaxRecursiveDepth": 3
+    "MaxRecursiveDepth": 3,
+    "LlmConfig": {
+      "Provider": "azure-openai",
+      "Model": "one"
+    }
   },
 
   "Conversation": {
diff --git a/src/WebStarter/data/agents/01fcc3e5-9af7-49e6-ad7a-a760bd12dc4a/agent.json b/src/WebStarter/data/agents/01fcc3e5-9af7-49e6-ad7a-a760bd12dc4a/agent.json
index 24cb1d76..a5e40a9f 100644
--- a/src/WebStarter/data/agents/01fcc3e5-9af7-49e6-ad7a-a760bd12dc4a/agent.json
+++ b/src/WebStarter/data/agents/01fcc3e5-9af7-49e6-ad7a-a760bd12dc4a/agent.json
@@ -7,6 +7,6 @@
   "isPublic": true,
   "llmConfig": {
     "provider": "azure-openai",
-    "model": "gpt-35-turbo"
+    "model": "one"
   }
 }
\ No newline at end of file