diff --git a/src/Infrastructure/BotSharp.Abstraction/Users/Enums/UserRole.cs b/src/Infrastructure/BotSharp.Abstraction/Users/Enums/UserRole.cs
new file mode 100644
index 00000000..9146fe96
--- /dev/null
+++ b/src/Infrastructure/BotSharp.Abstraction/Users/Enums/UserRole.cs
@@ -0,0 +1,19 @@
+namespace BotSharp.Abstraction.Users.Enums;
+
+public class UserRole
+{
+    /// <summary>
+    /// Admin account
+    /// </summary>
+    public const string Admin = "admin";
+
+    /// <summary>
+    /// Customer service representative (CSR)
+    /// </summary>
+    public const string CSR = "csr";
+
+    /// <summary>
+    /// Client
+    /// </summary>
+    public const string Client = "client";
+}
diff --git a/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/agents.json b/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/agents.json
index 5ce90dcb..9ed093a2 100644
--- a/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/agents.json
+++ b/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/agents.json
@@ -4,27 +4,7 @@
     "agentId": "01fcc3e5-9af7-49e6-ad7a-a760bd12dc4a",
     "updatedTime": "2023-08-14T18:14:11.6833783Z",
     "createdTime": "2023-08-14T18:14:11.6829767Z",
+    "editable": true,
     "id": "1273379c-4419-460a-b0a2-5695afd097f5"
-  },
-  {
-    "userId": "456e35c5-caf0-4d45-9084-b44a8ca717e4",
-    "agentId": "c2b57a74-ae4e-4c81-b3ad-9ac5bff982bd",
-    "updatedTime": "2023-08-14T18:14:11.6833783Z",
-    "createdTime": "2023-08-14T18:14:11.6829767Z",
-    "id": "91ec91bc-2854-4c21-be7e-4a6806406d56"
-  },
-  {
-    "userId": "456e35c5-caf0-4d45-9084-b44a8ca717e4",
-    "agentId": "b284db86-e9c2-4c25-a59e-4649797dd130",
-    "updatedTime": "2023-08-14T18:14:11.6833783Z",
-    "createdTime": "2023-08-14T18:14:11.6829767Z",
-    "id": "1d6e86ee-1f72-4ac3-93bc-549a65855dc6"
-  },
-  {
-    "userId": "456e35c5-caf0-4d45-9084-b44a8ca717e4",
-    "agentId": "fe8c60aa-b114-4ef3-93cb-a8efeac80f75",
-    "updatedTime": "2023-08-14T18:14:11.6833783Z",
-    "createdTime": "2023-08-14T18:14:11.6829767Z",
-    "id": "b10c3209-6fd6-41d1-afd9-ea9543be286d"
   }
 ]
\ No newline at end of file
diff --git a/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/user.json b/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/user.json
index c29835e2..e369d82a 100644
--- a/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/user.json
+++ b/src/WebStarter/data/users/456e35c5-caf0-4d45-9084-b44a8ca717e4/user.json
@@ -1,10 +1,10 @@
 {
   "firstName": "Haiping",
   "lastName": "Chen",
-  "email": "botsharp@gmail.com",
+  "email": "admin@gmail.com",
   "salt": "55f8fafcf829479ca97e635937440fee",
   "password": "3b459ae9988628d41f0362c499a768dd",
-  "externalId": null,
+  "role": "admin",
   "updatedTime": "2023-08-14T18:14:03.4602072Z",
   "createdTime": "2023-08-14T18:14:03.4602075Z",
   "id": "456e35c5-caf0-4d45-9084-b44a8ca717e4"
diff --git a/src/WebStarter/data/users/d0e6680d-03d5-4ed8-bdcd-aa7d86f2a1bc/agents.json b/src/WebStarter/data/users/d0e6680d-03d5-4ed8-bdcd-aa7d86f2a1bc/agents.json
new file mode 100644
index 00000000..32960f8c
--- /dev/null
+++ b/src/WebStarter/data/users/d0e6680d-03d5-4ed8-bdcd-aa7d86f2a1bc/agents.json
@@ -0,0 +1,2 @@
+[
+]
\ No newline at end of file
diff --git a/src/WebStarter/data/users/d0e6680d-03d5-4ed8-bdcd-aa7d86f2a1bc/user.json b/src/WebStarter/data/users/d0e6680d-03d5-4ed8-bdcd-aa7d86f2a1bc/user.json
new file mode 100644
index 00000000..b9db2bc4
--- /dev/null
+++ b/src/WebStarter/data/users/d0e6680d-03d5-4ed8-bdcd-aa7d86f2a1bc/user.json
@@ -0,0 +1,11 @@
+{
+  "firstName": "Nancy",
+  "lastName": "Luna",
+  "email": "user1@gmail.com",
+  "salt": "55f8fafcf829479ca97e635937440fee",
+  "password": "3b459ae9988628d41f0362c499a768dd",
+  "role": "client",
+  "updatedTime": "2023-11-13T18:00:00Z",
+  "createdTime": "2023-11-13T18:00:00Z",
+  "id": "d0e6680d-03d5-4ed8-bdcd-aa7d86f2a1bc"
+}
\ No newline at end of file
diff --git a/src/WebStarter/data/users/e465af5f-044f-414b-b670-92834929b96c/agents.json b/src/WebStarter/data/users/e465af5f-044f-414b-b670-92834929b96c/agents.json
new file mode 100644
index 00000000..32960f8c
--- /dev/null
+++ b/src/WebStarter/data/users/e465af5f-044f-414b-b670-92834929b96c/agents.json
@@ -0,0 +1,2 @@
+[
+]
\ No newline at end of file
diff --git a/src/WebStarter/data/users/e465af5f-044f-414b-b670-92834929b96c/user.json b/src/WebStarter/data/users/e465af5f-044f-414b-b670-92834929b96c/user.json
new file mode 100644
index 00000000..b5b79922
--- /dev/null
+++ b/src/WebStarter/data/users/e465af5f-044f-414b-b670-92834929b96c/user.json
@@ -0,0 +1,11 @@
+{
+  "firstName": "Elon",
+  "lastName": "Musk",
+  "email": "csr1@gmail.com",
+  "salt": "55f8fafcf829479ca97e635937440fee",
+  "password": "3b459ae9988628d41f0362c499a768dd",
+  "role": "csr",
+  "updatedTime": "2023-11-13T18:00:00Z",
+  "createdTime": "2023-11-13T18:00:00Z",
+  "id": "e465af5f-044f-414b-b670-92834929b96c"
+}
\ No newline at end of file