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Fork conversation when making a new call.

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This commit is contained in:
Haiping Chen 2025-01-07 11:55:37 -06:00
parent 2dbe6c4853
commit 610db23d2e
2 changed files with 27 additions and 5 deletions
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25
src/Plugins/BotSharp.Plugin.Twilio/OutboundPhoneCallHandler/Functions/HandleOutboundPhoneCallFn.cs
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@ -1,5 +1,6 @@
using BotSharp.Abstraction.Files;
using BotSharp.Abstraction.Options;
using BotSharp.Abstraction.Routing;
using BotSharp.Core.Infrastructures;
using BotSharp.Plugin.Twilio.Interfaces;
using BotSharp.Plugin.Twilio.Models;
@ -49,10 +50,28 @@ namespace BotSharp.Plugin.Twilio.OutboundPhoneCallHandler.Functions
return false;
}
var convService = _services.GetRequiredService<IConversationService>();
var convStorage = _services.GetRequiredService<IConversationStorage>();
var routing = _services.GetRequiredService<IRoutingContext>();
var fileStorage = _services.GetRequiredService<IFileStorageService>();
var sessionManager = _services.GetRequiredService<ITwilioSessionManager>();
var convService = _services.GetRequiredService<IConversationService>();
var conversationId = convService.ConversationId;
// Fork conversation
var entryAgentId = routing.EntryAgentId;
var newConv = await convService.NewConversation(new Abstraction.Conversations.Models.Conversation
{
AgentId = entryAgentId,
Channel = ConversationChannel.Phone
});
var conversationId = newConv.Id;
convStorage.Append(conversationId, new RoleDialogModel(AgentRole.User, "Hi, I'm calling to check my work order quote status, please help me locate my work order number and let me know what to do next.")
{
CurrentAgentId = entryAgentId
});
convStorage.Append(conversationId, new RoleDialogModel(AgentRole.Assistant, args.InitialMessage)
{
CurrentAgentId = entryAgentId
});
// Generate audio
var completion = CompletionProvider.GetAudioCompletion(_services, "openai", "tts-1");
@ -72,7 +91,7 @@ namespace BotSharp.Plugin.Twilio.OutboundPhoneCallHandler.Functions
to: new PhoneNumber(args.PhoneNumber),
from: new PhoneNumber(_twilioSetting.PhoneNumber));
message.Content = $"The generated phone message: {args.InitialMessage}" ?? message.Content;
message.Content = $"The generated phone message: {args.InitialMessage}. \r\n[Conversation ID: {conversationId}]" ?? message.Content;
message.StopCompletion = true;
return true;
}

7
src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioMessageQueueService.cs
View file

@ -75,8 +75,11 @@ namespace BotSharp.Plugin.Twilio.Services
var progressService = sp.GetRequiredService<IConversationProgressService>();
InitProgressService(message, sessionManager, progressService);
InitConversation(message, inputMsg, conv, routing);
var result = await conv.SendMessage(config.AgentId,
var conversation = await conv.GetConversation(message.ConversationId);
var agentId = string.IsNullOrWhiteSpace(conversation.AgentId) ? config.AgentId : conversation.AgentId;
var result = await conv.SendMessage(agentId,
inputMsg,
replyMessage: BuildPostbackMessageModel(conv, message),
async msg =>