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remove hard-code hold-on response.

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This commit is contained in:
Haiping Chen 2024-08-28 15:03:23 -05:00
parent 06ce1ed5e5
commit 5801bdfa3e
2 changed files with 35 additions and 33 deletions
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58
src/Plugins/BotSharp.Plugin.Twilio/Controllers/TwilioVoiceController.cs
View file

@ -4,6 +4,7 @@ using BotSharp.Plugin.Twilio.Models;
using BotSharp.Plugin.Twilio.Services;
using Microsoft.AspNetCore.Http;
using Microsoft.AspNetCore.Mvc;
using Twilio.Http;
namespace BotSharp.Plugin.Twilio.Controllers;
@ -35,7 +36,7 @@ public class TwilioVoiceController : TwilioController
string conversationId = $"TwilioVoice_{request.CallSid}";
var twilio = _services.GetRequiredService<TwilioService>();
var url = $"twilio/voice/{conversationId}/receive/0?states={states}";
var response = twilio.ReturnInstructions("twilio/welcome.mp3", url, true);
var response = twilio.ReturnInstructions(new List<string> { "twilio/welcome.mp3" }, url, true, timeout: 1);
return TwiML(response);
}
@ -53,17 +54,10 @@ public class TwilioVoiceController : TwilioController
messages.Add(text);
await sessionManager.StageCallerMessageAsync(conversationId, seqNum, text);
}
VoiceResponse response;
if (messages.Count == 0 && seqNum == 0)
{
response = twilio.ReturnInstructions("twilio/welcome.mp3", $"twilio/voice/{conversationId}/receive/{seqNum}?states={states}", true, timeout: 2);
}
else
if (messages.Any())
{
if (messages.Count == 0)
{
messages = await sessionManager.RetrieveStagedCallerMessagesAsync(conversationId, seqNum - 1);
}
var messageContent = string.Join("\r\n", messages);
var callerMessage = new CallerMessage()
{
@ -82,9 +76,14 @@ public class TwilioVoiceController : TwilioController
}
await messageQueue.EnqueueAsync(callerMessage);
int audioIndex = Random.Shared.Next(1, 5);
response = twilio.ReturnInstructions($"twilio/hold-on-{audioIndex}.mp3", $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true, 1);
response = new VoiceResponse()
.Redirect(new Uri($"{_settings.CallbackHost}/twilio/voice/{conversationId}/reply/{seqNum}?states={states}"), HttpMethod.Post);
}
else
{
response = twilio.ReturnInstructions(null, $"twilio/voice/{conversationId}/receive/{seqNum}?states={states}", true);
}
return TwiML(response);
}
@ -106,25 +105,30 @@ public class TwilioVoiceController : TwilioController
var indication = await sessionManager.GetReplyIndicationAsync(conversationId, seqNum);
if (indication != null)
{
string speechPath;
if (indication.StartsWith('#'))
var speechPaths = new List<string>();
foreach (var text in indication.Split('|'))
{
speechPath = $"twilio/{indication.Substring(1)}";
var seg = text.Trim();
if (seg.StartsWith('#'))
{
speechPaths.Add($"twilio/{seg.Substring(1)}.mp3");
}
else
{
var textToSpeechService = CompletionProvider.GetTextToSpeech(_services, "openai", "tts-1");
var fileService = _services.GetRequiredService<IFileStorageService>();
var data = await textToSpeechService.GenerateSpeechFromTextAsync(seg);
var fileName = $"indication_{seqNum}.mp3";
await fileService.SaveSpeechFileAsync(conversationId, fileName, data);
speechPaths.Add($"twilio/voice/speeches/{conversationId}/{fileName}");
}
}
else
{
var textToSpeechService = CompletionProvider.GetTextToSpeech(_services, "openai", "tts-1");
var fileService = _services.GetRequiredService<IFileStorageService>();
var data = await textToSpeechService.GenerateSpeechFromTextAsync(indication);
var fileName = $"indication_{seqNum}.mp3";
await fileService.SaveSpeechFileAsync(conversationId, fileName, data);
speechPath = $"twilio/voice/speeches/{conversationId}/{fileName}";
}
response = twilio.ReturnInstructions(speechPath, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true, 2);
response = twilio.ReturnInstructions(speechPaths, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true);
}
else
{
response = twilio.ReturnInstructions(null, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true, 1);
int audioIndex = Random.Shared.Next(1, 4);
response = twilio.ReturnInstructions(new List<string> { $"{_settings.CallbackHost}/twilio/typing-{audioIndex}.mp3" }, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true, 1);
}
}
else
@ -135,7 +139,7 @@ public class TwilioVoiceController : TwilioController
}
else
{
response = twilio.ReturnInstructions($"twilio/voice/speeches/{conversationId}/{reply.SpeechFileName}", $"twilio/voice/{conversationId}/receive/{nextSeqNum}?states={states}", true);
response = twilio.ReturnInstructions(new List<string> { $"twilio/voice/speeches/{conversationId}/{reply.SpeechFileName}" }, $"twilio/voice/{conversationId}/receive/{nextSeqNum}?states={states}", true);
}
}

10
src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioService.cs
View file

@ -64,7 +64,7 @@ public class TwilioService
return response;
}
public VoiceResponse ReturnInstructions(string speechPath, string callbackPath, bool actionOnEmptyResult, int timeout = 3)
public VoiceResponse ReturnInstructions(List<string> speechPaths, string callbackPath, bool actionOnEmptyResult, int timeout = 2)
{
var response = new VoiceResponse();
var gather = new Gather()
@ -80,13 +80,11 @@ public class TwilioService
Timeout = timeout > 0 ? timeout : 3,
ActionOnEmptyResult = actionOnEmptyResult
};
if (!string.IsNullOrEmpty(speechPath))
if (speechPaths != null && speechPaths.Any())
{
gather.Play(new Uri($"{_settings.CallbackHost}/{speechPath}"));
if (speechPath.Contains("hold-on-"))
foreach (var speechPath in speechPaths)
{
int audioIndex = Random.Shared.Next(1, 4);
gather.Play(new Uri($"{_settings.CallbackHost}/twilio/typing-{audioIndex}.mp3"));
gather.Play(new Uri($"{_settings.CallbackHost}/{speechPath}"));
}
}
response.Append(gather);