diff --git a/src/Infrastructure/BotSharp.Core/Routing/Handlers/HumanInterventionNeededHandler.cs b/src/Infrastructure/BotSharp.Core/Routing/Handlers/HumanInterventionNeededHandler.cs
index f0de3a9c..4aca2c3a 100644
--- a/src/Infrastructure/BotSharp.Core/Routing/Handlers/HumanInterventionNeededHandler.cs
+++ b/src/Infrastructure/BotSharp.Core/Routing/Handlers/HumanInterventionNeededHandler.cs
@@ -6,7 +6,7 @@ public class HumanInterventionNeededHandler : RoutingHandlerBase, IRoutingHandle
 {
     public string Name => "human_intervention_needed";
 
-    public string Description => "Reach out to human being, customer service or customer representative.";
+    public string Description => "Reach out to human customer service.";
 
     public List<ParameterPropertyDef> Parameters => new List<ParameterPropertyDef>
     {