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This commit is contained in:
Haiping Chen 2024-09-04 12:00:27 -05:00
parent 99ee9219cb
commit 450bef891c
2 changed files with 13 additions and 6 deletions
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14
src/Plugins/BotSharp.Plugin.Twilio/Controllers/TwilioVoiceController.cs
View file

@ -1,9 +1,11 @@
using Azure.Messaging;
using BotSharp.Abstraction.Files;
using BotSharp.Core.Infrastructures;
using BotSharp.Plugin.Twilio.Models;
using BotSharp.Plugin.Twilio.Services;
using Microsoft.AspNetCore.Http;
using Microsoft.AspNetCore.Mvc;
using System.Security.Cryptography;
using Twilio.Http;
namespace BotSharp.Plugin.Twilio.Controllers;
@ -36,7 +38,7 @@ public class TwilioVoiceController : TwilioController
string conversationId = $"TwilioVoice_{request.CallSid}";
var twilio = _services.GetRequiredService<TwilioService>();
var url = $"twilio/voice/{conversationId}/receive/0?states={states}";
var response = twilio.ReturnNoninterruptedInstructions(new List<string> { "twilio/welcome.mp3" }, url, true);
var response = twilio.ReturnNoninterruptedInstructions(new List<string> { "twilio/welcome.mp3" }, url, true, timeout: 2);
return TwiML(response);
}
@ -81,9 +83,10 @@ public class TwilioVoiceController : TwilioController
}
else
{
if (attempts >= 3)
if (attempts >= 2)
{
var speechPaths = new List<string>();
if (seqNum == 0)
{
speechPaths.Add("twilio/welcome.mp3");
@ -91,6 +94,7 @@ public class TwilioVoiceController : TwilioController
else
{
var lastRepy = await sessionManager.GetAssistantReplyAsync(conversationId, seqNum - 1);
speechPaths.Add($"twilio/say-it-again-{Random.Shared.Next(1, 5)}.mp3");
speechPaths.Add($"twilio/voice/speeches/{conversationId}/{lastRepy.SpeechFileName}");
}
response = twilio.ReturnInstructions(speechPaths, $"twilio/voice/{conversationId}/receive/{seqNum}?states={states}", true);
@ -139,6 +143,8 @@ public class TwilioVoiceController : TwilioController
var fileName = $"indication_{seqNum}_{segIndex}.mp3";
await fileService.SaveSpeechFileAsync(conversationId, fileName, data);
speechPaths.Add($"twilio/voice/speeches/{conversationId}/{fileName}");
// add typing
speechPaths.Add($"twilio/typing-{Random.Shared.Next(1, 4)}.mp3");
segIndex++;
}
}
@ -149,8 +155,8 @@ public class TwilioVoiceController : TwilioController
{
response = twilio.ReturnInstructions(new List<string>
{
$"twilio/hold-on-{Random.Shared.Next(1, 5)}.mp3",
$"twilio/typing-{Random.Shared.Next(2, 4)}.mp3"
$"twilio/hold-on-{Random.Shared.Next(1, 6)}.mp3",
$"twilio/typing-{Random.Shared.Next(1, 4)}.mp3"
}, $"twilio/voice/{conversationId}/reply/{seqNum}?states={states}", true);
}
}

5
src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioService.cs
View file

@ -78,7 +78,8 @@ public class TwilioService
SpeechModel = Gather.SpeechModelEnum.PhoneCall,
SpeechTimeout = "auto", // timeout > 0 ? timeout.ToString() : "3",
Timeout = timeout > 0 ? timeout : 3,
ActionOnEmptyResult = actionOnEmptyResult
ActionOnEmptyResult = actionOnEmptyResult,
Hints = "Yes, No, Correct"
};
if (speechPaths != null && speechPaths.Any())
{
@ -110,7 +111,7 @@ public class TwilioService
},
Action = new Uri($"{_settings.CallbackHost}/{callbackPath}"),
SpeechModel = Gather.SpeechModelEnum.PhoneCall,
SpeechTimeout = "auto", // timeout > 0 ? timeout.ToString() : "3",
SpeechTimeout = timeout > 0 ? timeout.ToString() : "3",
Timeout = timeout > 0 ? timeout : 3,
ActionOnEmptyResult = actionOnEmptyResult
};