diff --git a/src/Infrastructure/BotSharp.Abstraction/Conversations/Models/RoleDialogModel.cs b/src/Infrastructure/BotSharp.Abstraction/Conversations/Models/RoleDialogModel.cs
index 84f194c4..2c43df1c 100644
--- a/src/Infrastructure/BotSharp.Abstraction/Conversations/Models/RoleDialogModel.cs
+++ b/src/Infrastructure/BotSharp.Abstraction/Conversations/Models/RoleDialogModel.cs
@@ -29,7 +29,7 @@ public class RoleDialogModel : ITrackableMessage
     public string? SecondaryContent { get; set; }
 
     /// <summary>
-    /// Postback content
+    /// Postback of previous round payload
     /// </summary>
     [JsonIgnore(Condition = JsonIgnoreCondition.WhenWritingNull)]
     [JsonPropertyName("payload")]
diff --git a/src/Infrastructure/BotSharp.Core/Conversations/Services/ConversationService.SendMessage.cs b/src/Infrastructure/BotSharp.Core/Conversations/Services/ConversationService.SendMessage.cs
index 29f9e3f2..c9c5c4a2 100644
--- a/src/Infrastructure/BotSharp.Core/Conversations/Services/ConversationService.SendMessage.cs
+++ b/src/Infrastructure/BotSharp.Core/Conversations/Services/ConversationService.SendMessage.cs
@@ -41,7 +41,7 @@ public partial class ConversationService
         routing.Context.SetMessageId(_conversationId, message.MessageId);
         routing.Context.Push(agent.Id, reason: "request started");
 
-        // Save payload
+        // Save payload in order to assign the payload before hook is invoked
         if (replyMessage != null && !string.IsNullOrEmpty(replyMessage.Payload))
         {
             message.Payload = replyMessage.Payload;
diff --git a/src/Infrastructure/BotSharp.Core/Routing/RoutingService.GetConversationContent.cs b/src/Infrastructure/BotSharp.Core/Routing/RoutingService.GetConversationContent.cs
index f8efab46..f95b3f37 100644
--- a/src/Infrastructure/BotSharp.Core/Routing/RoutingService.GetConversationContent.cs
+++ b/src/Infrastructure/BotSharp.Core/Routing/RoutingService.GetConversationContent.cs
@@ -16,7 +16,15 @@ public partial class RoutingService
                 role = agent.Name;
             }
 
-            conversation += $"{role}: {dialog.Payload ?? dialog.Content}\r\n";
+            if (role == AgentRole.User)
+            {
+                conversation += $"{role}: {dialog.Payload ?? dialog.Content}\r\n";
+            }
+            else
+            {
+                // Assistant reply deosn't need help with payload
+                conversation += $"{role}: {dialog.Content}\r\n";
+            }
         }
 
         return conversation;
diff --git a/src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioService.cs b/src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioService.cs
index c43782ab..cecbd3c8 100644
--- a/src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioService.cs
+++ b/src/Plugins/BotSharp.Plugin.Twilio/Services/TwilioService.cs
@@ -66,7 +66,7 @@ public class TwilioService
         return response;
     }
 
-    public VoiceResponse ReturnInstructions(List<string> speechPaths, string callbackPath, bool actionOnEmptyResult, int timeout = 2)
+    public VoiceResponse ReturnInstructions(List<string> speechPaths, string callbackPath, bool actionOnEmptyResult, int timeout = 3)
     {
         var response = new VoiceResponse();
         var gather = new Gather()
@@ -78,8 +78,8 @@ public class TwilioService
             },
             Action = new Uri($"{_settings.CallbackHost}/{callbackPath}"),
             SpeechModel = Gather.SpeechModelEnum.PhoneCall,
-            SpeechTimeout = timeout > 0 ? timeout.ToString() : "2",
-            Timeout = timeout > 0 ? timeout : 2,
+            SpeechTimeout = "auto", // timeout > 0 ? timeout.ToString() : "3",
+            Timeout = timeout > 0 ? timeout : 3,
             ActionOnEmptyResult = actionOnEmptyResult
         };
 
@@ -94,7 +94,7 @@ public class TwilioService
         return response;
     }
 
-    public VoiceResponse ReturnNoninterruptedInstructions(List<string> speechPaths, string callbackPath, bool actionOnEmptyResult, int timeout = 2)
+    public VoiceResponse ReturnNoninterruptedInstructions(List<string> speechPaths, string callbackPath, bool actionOnEmptyResult, int timeout = 3)
     {
         var response = new VoiceResponse();
         if (speechPaths != null && speechPaths.Any())
@@ -113,8 +113,8 @@ public class TwilioService
             },
             Action = new Uri($"{_settings.CallbackHost}/{callbackPath}"),
             SpeechModel = Gather.SpeechModelEnum.PhoneCall,
-            SpeechTimeout = timeout > 0 ? timeout.ToString() : "2",
-            Timeout = timeout > 0 ? timeout : 2,
+            SpeechTimeout = "auto", // timeout > 0 ? timeout.ToString() : "3",
+            Timeout = timeout > 0 ? timeout : 3,
             ActionOnEmptyResult = actionOnEmptyResult
         };
         response.Append(gather);