2024-11-21 06:50:55 +00:00
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using BotSharp.Abstraction.Agents.Models;
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2024-11-19 19:05:12 +00:00
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using BotSharp.Plugin.Twilio.OutboundPhoneCallHandler.Enums;
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2024-11-21 06:50:55 +00:00
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namespace BotSharp.Plugin.Twilio.OutboundPhoneCallHandler.Hooks;
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public class OutboundPhoneCallHandlerUtilityHook : IAgentUtilityHook
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{
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2024-12-04 22:12:02 +00:00
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private static string PREFIX = "util-twilio-";
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2025-02-26 17:41:52 +00:00
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private static string OUTBOUND_PHONE_CALL_FN = $"{PREFIX}outbound_phone_call";
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private static string TRANSFER_PHONE_CALL_FN = $"{PREFIX}transfer_phone_call";
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2025-02-26 17:41:52 +00:00
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private static string HANGUP_PHONE_CALL_FN = $"{PREFIX}hangup_phone_call";
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2025-03-17 22:09:02 +00:00
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private static string TEXT_MESSAGE_FN = $"{PREFIX}text_message";
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public void AddUtilities(List<AgentUtility> utilities)
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{
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var utility = new AgentUtility
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{
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Name = UtilityName.OutboundPhoneCall,
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Functions =
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[
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new($"{OUTBOUND_PHONE_CALL_FN}"),
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2025-03-17 22:09:02 +00:00
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new($"{TRANSFER_PHONE_CALL_FN}"),
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2025-03-14 21:44:19 +00:00
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new($"{HANGUP_PHONE_CALL_FN}"),
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new($"{TEXT_MESSAGE_FN}")
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2025-02-26 17:41:52 +00:00
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],
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Templates =
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[
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new($"{OUTBOUND_PHONE_CALL_FN}.fn"),
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new($"{HANGUP_PHONE_CALL_FN}.fn")
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]
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};
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utilities.Add(utility);
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2024-11-19 19:05:12 +00:00
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}
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}
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